Privacy Statement

Languages Direct is committed to upholding your privacy and taking care with your personal data as a valued customer and user of our website.

 

Collection of data

Languages Direct is committed to respecting the personal data you supply to us. The information we collect will be relevant to the purposes for which it is to be used and we will do our utmost to ensure that such data will be accurate, complete and kept up to date. Whenever personal data is obtained from you, you will have access to information as to how that data will be used.

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Use of data

Your personal data will enable Languages Direct to keep you updated with relevant information relevant to buying products from us. Our communications with you may be via post, telephone or email. We will not disclose your details to third-parties, unless you specifically opt-in to this type of mailing. You will always be entitled to opt-out of receiving a chosen communication by contacting us.

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Privacy statement for Languages Direct

Languages Direct operates in a mainly business-to-consumer environment. We recognise that your privacy is important to you. The information you submit will be kept confidential and stored within a computer database or otherwise, under strictly regulated conditions in accordance with the provisions of the Data Protection Act 1998. Any personal information provided by you to Languages Direct will only be used for the following purposes:

1) Updating and enhancing your records with Languages Direct

2) Defining areas of interest to you and improving the website to meet users' habits and requirements

3) Advising you of other products and services offered by Languages Direct which may be of interest.

Languages Direct will not make this information available to organisations outside of the business, unless you opt-in to this service. By proceeding to register with Languages Direct you are consenting to the processing of your personal data as required and stated above. To opt-out of receiving information about Languages Direct’s products and services please contact us at the address below.

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Customers and Users of our Web site

The information we collect will only be used for the purposes for which they are originally submitted. For example, we will contact you if you have submitted a request for information to us and supplied your contact details for this purpose. We will not retain your details for future mailings, unless you specifically opt-in to this type of mailing. Neither, will we disclose your details to third-parties, unless you specifically opt-in to this type of mailing. You may choose not to receive communications from us by using the contact details below.

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Profiling

As an organisation wishing to serve our customers in the best possible way, we may use the information you provide to assist us with database profiling. This is aimed at improving the quality of products and services offered to you.

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Quality control

Languages Direct uses data for testing purposes to ensure that its IT system for processing that data is working properly.

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Security safeguards

Languages Direct respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

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Accountability

Languages Direct is committed to the principles of data protection and will carry out its business in the spirit of the Data Protection Act 1998. If you have any queries about the processing of personal data, please email or write to:

Languages Direct Spike Island 133 Cumberland Road Bristol BS1 6UX, United Kingdom

Email: privacy at languages-direct.com

 

Languages Direct has notified the United Kingdom Information Commissioner regarding the possible uses of personal data. This listing can be found on the Information Commissioner's Office website (see related websites) under Languages Direct Ltd (Data Protection No: Z1577437).

Should you require further information regarding your rights under the Data Protection Act 1998, this may be obtained from:

Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, United Kingdom